Enterprise Resource Planning


Service management software solutions help you coordinate all your service center processes to secure the best usage of resource and material, at the right time, for the lowest possible cost, with the greatest return, all leading to improved customer satisfaction. Vehicle repair service business is all about the time and quality. Reduce service downtime and plan service recourses including mechanics and equipment. Vehicle service management system from KPGTC ensures vehicle repair business functions and allows to manage entire organization using this one system.

  • Complete Inventory from Sales of spare parts.
  • Reports for all invoices, taxes collected and more
  • Reports for all Items in Stock as well as Items to be Ordered
  • Maintains Details of vehicle repairs, spares used and other information via repair history
  • Invoice reports for particular period – Summary as well as detailed
  • Reports of outstanding amounts by customer for sales as well as service
  • Maintains the Employee, Supplier as well as Customer details
  • Preventive maintenance scheduling, coupled with serial number and contract management enables efficient planning of visits and resources leading increased customer satisfaction and reduced costs.
  • Case Management is fully integrated with Field Service for easy access to dispatching field activities and providing field service representatives access to online knowledge bases, existing customer field service calls, warranty information, and service contracts.